Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter. In order to better provide you with products and services offered on our Site, MailMonitor may collect personally identifiable information, such as your: first and last name, company name, e-mail address, phone number, and job title.

If you purchase MailMonitor’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by MMG. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the MMG website.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

*To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

*To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Does MailMonitor track my user behavior on their website?

MailMonitor may keep track of the pages our users visit within the MailMonitor website in order to determine what MMG services are the most popular. This data is used to deliver customized content and advertising within MailMonitor to customers whose behavior indicates that they are interested in a particular subject area. It also lets us know what features and services our users prefer.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart.

How does MailMonitor secure my personal information?

MailMonitor secures your personal information from unauthorized access, use, or disclosure.  MailMonitor uses the following methods for this purpose:

  • all information gathers by our marketing team through emails or newsletters is encrypted
  • we do not share private information
  • we provide the ability for our users to update, edit or delete their information at any time

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

MailMonitor may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to MailMonitor, and they are required to maintain the confidentiality of your information.

MailMonitor may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MailMonitor or the site; (b) protect and defend the rights or property of MailMonitor; and/or (c) act under exigent circumstances to protect the personal safety of users of MailMonitor, or the public.

All users of our site may make any changes to their information at anytime by logging into their account and going to the ‘account’ tab.

Statement of General Consent and E-Mail Communication with MailMonitor

Statement of General Consent

By using the MailMonitor website, you have consented to our online privacy policy.

E-mail Communications
From time to time, MailMonitor may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from MailMonitor or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from MailMonitor, you may opt-out of such communications by clicking on the UNSUBSCRIBE button in settings. You may also contact our Support Desk directly for assistance at support@mailmonitor.com.

Changes to Our Privacy Policy

MailMonitor reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:

  • (a) acknowledgment of the modified Privacy Policy; and
  • (b) agreement to abide and be bound by that Policy.

 

Contact Information
MailMonitor welcomes your questions or comments regarding this Statement of Privacy. If you believe that MMG has not adhered to this Statement, please contact MailMonitor at support@mailmonitor.com.

 

Effective June 1, 2018

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